Managed Care Referrals

Need a specialist referral?

If your insurance plan requires a referral before seeing a specialist, PrimeCare of Novi can help process your managed care referral once you have your specialist appointment information.

How It Works

Please request referrals before your specialist visit

Many HMO and managed care plans require a referral authorization before you see a specialist. Please allow at least 5 business days for referral processing whenever possible.

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Schedule Specialist First

In most cases, we need your specialist appointment date before the referral can be completed.

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Call With Details

Leave your referral information on our referral voicemail so our team has everything needed.

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Allow 5 Business Days

Referral processing may take time depending on your insurance plan and the information required.

What We Need

Information to leave on the referral voicemail

Patient name with spelling
Date of birth
Specialist name
Specialist office location
Appointment date
Insurance plan
Daytime phone number
Reason for referral

Important Referral Reminders

Please check your insurance requirements

Some plans require referrals before care is received

If your plan requires authorization, seeing a specialist before the referral is completed may lead to denied coverage or patient responsibility.

Referral rules vary by insurance plan

Your insurance company is the best source for final benefit and referral requirements. Please contact your plan if you are unsure.

Urgent specialist needs may require a call

If your specialist appointment is urgent or scheduled soon, please call our office so our team can help direct you appropriately.

Need Help With a Referral?

Call PrimeCare with your specialist appointment details

Please have your specialist name, office location, appointment date, insurance information, and daytime phone number ready when calling.

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